Dumb Bitch!

I just received a call from this lady I've talked to several times. She's calling about a refund or adjustment to her credit card that we charged. I don't know why or what the deal is, but I don't do the accounting here.

Maria, the person in charge of that comes in the afternoons and I left messages for her to take care of this. So this client calls up again today and asks for her. The time now is 11:26 AM PST. I tell her that Maria is in later this afternoon. Something that I've told her everytime she's called.

She's wondering why it hasn't gone through yet and I tell her I'm not sure you need to talk to her. "She's in after three PM everyday, so if you call her then you'll get a hold of her." She tells me that she's called so many times and doesn't know why she has to call so often. I wonder why she has to be told many times when to call. I don't know the situation and I realize it's been a while, but I also realize that if I call somewhere for something and the person I need to talk to isn't in till a certain time, I usually call at that time. It's just easier to get things done that way.