...

...the pallet was taken apart and then got separated. At one point they didn't know where anything was. The Omaha transportation (who've been very helpful thus far) called me and told me that the bikes have been sent back to Omaha. It appears that on the boxes (which we got from Olympia Cycle) had Olympia Cycle's information on it and they sent it back to Omaha.

That's kind of understandable, but not really, being that if they kept it on the pallet with the original order it should've stayed with it. Being that our work order said we had two items (meaning pallets).

So they called me to identify the bikes to see if they were ours and it was and they said they were going to send them to LA and it should get here Monday. So I get all excited. Monday comes, nothing. I call them and they said that it would arrive in LA Monday and they'll call to set up the drop-off.

I got a call on Tuesday setting the drop-off on Wednesday (yesterday) between one and five. I went home yesterday during my break and the truck's there. I figure I'll drop off the car and put my bike together and ride back to work, since I've been missing my bike a whole lot since a day after moving here and it's now almost a month.

I give the driver some words and tell him to take those back to his supervisor or whoever it is that's in charge of this. Come to find out, the work order has it on for "three" boxes. We get two. None of which are the bikes. This pisses me off. I call back and tell them what I told the driver that not having our bikes is a real inconvenience and expensive. Since we moved here with the intentions of not having a car.

We had to rent a car for one extra week costing about $250 which we couldn't afford. Now I'm borrowing a car from work, and it's costing more money for gas. And the Omaha company has been very helpful but this LA one, it seems as if they have no clue as what to do. No one answers phones, they always transfer to voicemails, the drivers are dumb, they can't even load the trucks right.

One lady there called me back yesterday but I had to call her back because I was entering a car wash with one of our cars. She tried to make it seem as if it's not their fault, because they were blank boxes and they had no clue. I told her that first of all boxes are shipped blank all the time. They have packing slips on them with the item contents and the number of boxes or whatever. So that's no excuse. Secondly, the driver, while unloading, said that there was supposed to be three and there weren't and the work order said three also. So there's no excuse for that.

Then I couldn't get back a hold of her.

Fuck. There's more, but I'm sick of this. I'm calling them again.