No Dice!

It's great that the streets of Los Angeles are safe now. As some conservatives were worried about, not executing Stanley "Tookie" Williams would send the wrong message to the youth. On my way to work, I saw no signs of violence anywhere. They were right.

I really wish that people wouldn't call as soon as we open. It's been the trend for the past three days that I get in and the phones just light up. It's all people who called sometime earlier and left a message. Earlier being the last hour. And that's also the latest trend here with people who you tell them you'll call them back or get back to them as soon as you know about something or another and they call back an hour later saying, "I talked to someone a while ago and they were supposed to get back to me and no one's called me back yet."

It's an understandable question, somewhat, to which I reply, "I still don't have an answer, but as soon as I do, I'll call you." The ones I really can't stand and automatically snap back at, which is, "I'm still waiting for a phone call. I called over an hour ago and no one has called me. I think your customer service is very ineffici-"

"Sir, you're not the only one we deal with here. There are a lot of stuff that goes on and you called when you did, what makes you think 30 other people didn't call before you and we're taking care of them in the order we receive? What if we are working on your concern but I can't talk to the driver because he's with a client at the moment and is booked up until later this afternoon? I said someone will call you back when we have an answer; I didn't say I'd call you back within an hour."

And then their clever response is, "Well, someone should've called back to say they're still working on it."

And then it's, "Sir, I told you. You are not the only person we are dealing with. We don't have time to give you minute-to-minute updates on the progress of your request."